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Appeals

Students can appeal their Financial Aid Ineligibility or Loss of Board of Governors (BOG) Fee Waiver by following the instructions below:


How to Appeal Financial Aid Ineligibility

Students can be denied financial aid for not making satisfactory academic progress, but if your lack of academic progress was due to a special circumstance (such as the loss of a family member or an extended hospital stay), you can appeal your financial Aid Ineligibility by following the instructions below.

The types of special circumstances that warrant an appeal include:
  • Injury or illness of student (Student must verify extensive hospitalization, medical treatment, or serious illness.)
  • Personal crises (Student discloses, in writing, a traumatic situation, such as: death of a family member, separation, divorce, abuse, automobile accident, or destruction of home or belongings by fire or theft.)
  • Change of major or objective (Student needs one or two additional semesters due to change in educational/career objective. NOTE: A current educational plan is required prior to approval.)
  • Other circumstances (Student should explain the nature of his/her problem and illustrate why an exception to the standards should be made. Other circumstances are considered on a case-by-case basis.)
To file an appeal, you will need to provide the following information and documents:
  1. File an Appeal Form for the term in which you want to re-qualify for financial aid. You can find the Appeal Form here on our Financial Aid Forms page. The Appeal Form typically posts online at the same time you receive your SAP Status notification via email. A written statement explaining the circumstance that prevented you from making academic progress for the prior term(s) is required.
  2. A current educational plan with all courses needed to complete the educational goal listed.
  3. Supporting verification (e.g. a hospital or doctor’s statement verifying an extended illness, medical bills, or a probation contract).
  4. All academic transcripts from all previously attended colleges evaluated by the Mt. SAC Admissions and Records Office.
Board of Appeals Meetings
  • The scheduled Board of Appeals meetings and Appeal submission deadlines are posted on the Appeal Form for student reference. All deadlines are strictly enforced and it is the student's responsibility to meet deadlines and completeness of submission.
  • If aid is denied by the Board of Appeals, the decision is final unless new documentation can be presented.
  • Students will be notified through their My Mt. SAC Portal if their appeal is accepted or denied.

How to Appeal Loss of Board of Governors Fee Waiver

Whether you want to move into a career or move on to a four-year university, California community colleges want to help you achieve your educational goals. The Board of Governors (BOG) Fee Waiver is available for eligible students at California community colleges, and will waive your per unit enrollment fee at any community college throughout the state.

Once you’ve qualified for the BOG Fee Waiver, it’s important to ensure that you’re meeting the academic and progress standards in order to avoid losing the fee waiver.

If you lose eligibility for the BOG Fee Waiver, there are a few ways that you can have it reinstated:
  • Improve your GPA or Course Completion measures to meet the academic and progress standards
  • Successful appeal regarding extenuating circumstances
  • Not attending your school district for two consecutive primary terms (fall/spring semesters, or fall/winter/spring quarters)
The appeals process for extenuating circumstances includes:
  • Verified accidents, illness or other circumstances beyond your control
  • Changes in economic situation
  • Evidence of inability to obtain essential support services
  • Disability accommodations not received in a timely manner
  • Special consideration factors for CalWORKs, EOPS, DSPS and Veteran students
To file an appeal for the loss of BOGW, you will need to provide the following information and documents:
  1. File a BOGW Loss Appeal Form for the term in which you want to re-qualify for BOGW. You can find the Appeal Form here on our Financial Aid Forms page.  A narrative of your situation is required.
  2. A current educational plan with all courses needed to complete the educational goal listed.
  3. Supporting verification 
Board of Appeals Meetings
  • The scheduled Board of Appeals meetings and BOGW Loss Appeal submission deadlines are posted on the BOGW Loss Appeal Form for student reference. All deadlines are strictly enforced and it is the student's responsibility to meet deadlines and completeness of submission.
  • Students will be notified through their My Mt. SAC Portal if their appeal is accepted or denied.

If you have questions about appeals, contact the Financial Aid Office at (909) 274-4450.